Member FAQ

My child is now going to a new school, how do I renew for the new school?
If the school your child is now going to is in TOTEM , the process of purchasing a membership is simple Login to TOTEM Click on memberships on the lef...
Thu, May 16, 2024 at 10:54 AM
How do I print up my membership card?
Login : https://jointotem.com/dashboard Click on [View membership details] Click on [download membership card] Click on the [print] icon
Tue, Mar 26, 2019 at 11:09 AM
How do I print up my associated members cards?
Login to TOTEM On the left, click on memberships Click on membership details Scroll down To the right of the member you want to print up a memberhip fo...
Fri, Mar 24, 2023 at 1:39 PM
How do I request a refund?
Email into helpdesk - [email protected] Include your name, email address, school name,reason for refund and payment date Payment date can be found - Log...
Fri, Jan 13, 2023 at 3:36 PM
How do I unsubscribe from receiving emails from TOTEM?
Please email into TOTEM ([email protected]) and please include the following in your email: Your name Your email Your school you want to be unsubsri...
Tue, Nov 1, 2022 at 2:39 PM