TOTEM Helpdesk

Stripe requires that each leader only have one bank account associated under their name. To get a bank account added, please have another leader on your ro...

Please login to TOTEM Click on members on your left in the menu Locate the expired member you want to renew that paid offline via cash/check Click on the...

What is the difference between and expired member and an archived member? Once a member is expired, the member will still receive renew notices on July 1 f...

As PTA leaders go through their membership list, they will notice some duplicate member names. This sometimes happens when a member has purchased a membersh...

If a primary member has paid online or offline and then pays in person for an associated member ( ex. student, grandparent), please follow the steps below i...

As a PTA leader, you are able to enter in manual members into TOTEM. At times, PTA leaders will enter in the membership dues amount + donation amount combin...

PTA leaders are unable to print up receipts for their members. However, members are able to login to their TOTEM account and go under payments and print up ...

Login to TOTEM Click on Members Search for member in the search bar Click on member Scroll down Click on Add a Student

Q: My account is restricted, what do we do? To complete this step, you must be the leader who connected the bank account on TOTEM.  To identify which leade...

Association Bank Account Owner Once your association is active on TOTEM, you will be able to accept memberships and donations, and the proceeds of these tr...